Quebec Charlevoix Canada

We have been going to Club Med Quebec Charlevoix ever since it opened every year for the last five years. It is likely the best ski resort value you can find in the world. The combination of quality ski slopes and dramatic views of the Saint Laurent River, good snow, all-inclusive resort with 4 stars level food, exceptional shows and party every night, amazing attention to kids, time and space for adults, spa, pool, outdoor hot tub, and comfortable rooms, at a reasonable rate, really makes this our top choice year over year. But that is not all, the great differentiator is the incredible friendly staff and GO. Some I see year after year such as Sam, who is an amazing trainer, who does not mind spending time with our family over dinner and/or drinks. He does make the difference in your stay. This time around Sam introduced us to other wonderful individuals working for the club, such as Mandal and Anthony with whom we also spent wonderful evenings. There are many other folks we see again and again, Jasmine welcomes us with such sincere warmth. Mafer (Maria) is supervising the dining room and always makes sure we are well taken care of. I would be remis if I did not mention the exclusive top chef Jordan who delights us with creative and tasty menus every meal - it is heavenly. The kids club folks are crazy good, packed with talent and patience (Bad Bunny, Princess, and Captain America you all rock). For those seeking premium drinks, Adrian and Charlotte are loads of fun to be with. Definitely back next year. Thank You - Merci Club Med GO, Staff and Management.

We chose the Club Med because we figured it would save us the headache of having to do all the annoying logistics of getting our kids to learn to ski (lift tickets, rental equipment, ski school sign up, etc). It definitely did that, but it was so much more: by eliminating all of the logistics, we were able to maximize our time together as a family which meant we spent the whole time having a blast and making lifelong memories that we'll cherish forever. Plus, the quality of everything (the lodging, equipment, mountain, food, activities, lessons etc) was far beyond our expectations. And don't even get me started on the staff! Every single person we interacted with was friendly, professional, talented, kind, and super fun! The only thing holding me back from going back every vacation from now on is that it's definitely expensive; but in this case, you absolutely get what you pay for. If I ever win the lottery, I'll sincerely consider moving in to a Club Med!! If you can swing it, you should definitely go for it!

My kids and I quite enjoyed our wonderful stay at Club Med Quebec-Charlevoix. All the staff were amazing especially Zach from the teens club and the chiefs at the buffet. Can’t wait to go back next year.

Solid experience overall and we'd return, addressing the below issues would take it from solid to excellent:

1. Late afternoons/evenings were loud and chaotic in theater - tons of kids aggressively running around. My 5 year old was knocked to the ground and could have been injured. I was pregnant and constantly nervous about being plowed into.
2. Mealtimes and evening show times started and ended too late. Kids performance was very cute and fun but should end by 9pm instead of 9:45pm. Particularly the 4 and 5 year olds are usually in bed well before them. Emcee should have kept it more concise.
3. Food was great, there were always 1-2 good dishes but also misses like when my salmon was served raw and inedible. First 20 mins of lunch or dinner were mobbed, meaning long wait times; perhaps more food could be prepped in advance, or meals start earlier.
4. Room was okay, but we had infestation of ladybugs & flies which were bothersome.
5. Ski lessons great for kids and adults but less good when classes were smaller; consider capping at 6 or 8. With groups of 12 it was was valuable per individual.
6. Gym classes all excellent including yoga, pilates, stretching and meditation. Only minor feedback is that the pool shower temperature was often only tepid/cold so kids were freezing.
7. Spa was. only open a few hours / day and was completely booked for the entire week so I couldn't book anything, which was disappointing.