Cefalù Italy

I really enjoyed the Cefalu club med experience since I met a bunch of new people, formed amazing memories, met so many cool G.Os specifically Matteo since he has an enthusiastic and wonderful personality who never failed to make us laugh and put a smile on our faces.

Had a great experience in Club Med Cefalu, the G.O team were great in particular Matteo who was an amazing guy, had lots of fun, laughs, jokes, parties, dancing, and overall a great atmosphere with him and the rest of the team!

Morning walk with Jo Ripoll. An amazing guy with Sicilian spirit . I enjoyed every minute with Jo and I recommend him for all customers . His new name is Jo the great.
Be well
Joseph the dotore

I had high expectations for Club Med Cefalù based on my previous experiences at Club Med Albion (Mauritius) and Seychelles, but unfortunately this stay was disappointing.

The positives first: the resort is absolutely beautiful, the location is breathtaking, and the food was excellent.

However, the resort had just opened for the season in April, and it felt unprepared. The activity schedule changed constantly, communication was poor, and several experiences fell short of what I expect from a premium Club Med resort.

The biggest disappointment was an excursion we booked through the resort. We specifically requested an English-speaking guided tour, but instead we were driven to a town, dropped off without a guide, and picked up three hours later. We paid €420 for what was essentially transportation, which felt very misleading.

Other disappointments included English-speaking guests joining tours conducted only in French, slow housekeeping service, closed water activities, limited entertainment, and a missed opportunity to acknowledge our friends' engagement despite two requests to reception.

On the positive side, Brigitte (Front Desk), Giovanni (Cocktail Bar), and Vincenzo (our airport driver) provided exceptional service and truly represented the hospitality we expected.

What disappointed me the most was not only the experience itself, but the complete lack of response after I took the time to share my feedback directly with Club Med. As a loyal Club Med guest, I expected my concerns to be acknowledged. Unfortunately, the silence was just as disappointing as the stay itself.s.