FAQ - Frequently Asked Questions

Find answers to common questions

book my holiday

How can I book my holiday?

amend existing bookings

How to amend existing bookings ?

Booking confirmation or cancellation

Booking confirmation or cancellation

I have booked/paid for a holiday twice. What should I do?

How can I pay for my holiday package?

Deposit & Payment Terms

Is it safe for me to pay by credit card?

Will I get a receipt upon payment of my holiday package ?

All-Inclusive package

What does the Club Med "All-Inclusive" package include?

extra services

What do you offer as extras? How much is it ?

childcare at club med

How is childcare organized ?

Drinks & Snacks

What does "Drinks & Snacks" mean?