Turkoise Turks and Caicos

I am an advanced sailor and have been coming to Turks for over 20 years. I come specifically to sail the Hobie Getaway catamarans. I have seen many sailing managers and sailing teams over the years and the current group is exceptionally strong.

It all starts with the sailing manager Rafael, who is clearly the right person for this job. His friendly manner, vast experience, and management skills make him uniquely suited for this position. His professionalism and knowledge shine through on many levels.

• Every morning at 930 am the rescue boat was in place, and all boats were rigged and ready to go. On most days of our 3 week stay, everything was ready a half hour early. This is in marked contrast to many of our prior sailing vacations here.

• If something on a boat was broken, Rafael would fix it immediately to get it back on the water. This was especially important for the Getaways as these boats were in high demand. He has a large reservoir of knowledge related to how to fix and repair boats. He efficiently manages his budget and improvises when necessary to find a working solution for boat problems.

• He was constantly roaming the sailing area to manage and teach his team proper techniques for safely launching and receiving boats coming in to shore. This was critical in wavy conditions to prevent accidents harmful to guests and equipment.

• The lessons and sailing lists were managed accurately and efficiently. This was helpful to GM's and avoided possible conflicts between guests waiting for a boat.

Complimenting Rafael was his excellent team of Luic, Nathan, Eric, and William. This is a friendly and hard working group of guys who always had a smile and happy greeting for sailors when they approached the sailing area. When returning to the beach after a sailing session, these watchful GO's would run to the beach to safely receive and control boats as they were beached. Again this was especially helpful when waves were breaking on the sand at arrival.

Another "unofficial" member of this team was Sofie, the sports manager. She was often there at sailing to help Rafael with inventory problems and to offer any other support that she could. One day, Rafael was short team members due to vacations and sickness issues. At the end of the day, there was Sofie helping to pull boats up the beach, de-rigging sails, and carrying Kayak paddles back to the sailing shack. She is a bundle of energy, and I have never witnessed this extra effort by a sports manager in all my years of coming to club med.

If you are a sailor, or want to learn to sail, come on down and meet this outstanding team of GO's. You won't be disappointed. I will be back for sure!

Keith Markolf

This was hands down my favorite vacation I've been on so far. Everything was perfect from the shuttle to the resort, to getting our rooms, excursions, food, & drinks. My family had such a good time, that we are planning on returning every year for the holidays.

Joshua in the excursion office was super helpful! He told us about all the different excursions, and we settled with the iguana island trip. It did not disappoint! My family also chatted with David in the scuba office - he was very knowledgeable! Everyone that works here is over the top friendly - and more than happy to answer any questions!

We did deal with bad weather when we were there. But, because everything else was so stellar, it didn't even ruin our trip!

Thanks again Club Med, & See you next year!

Amazon vacation. Shout out to Romain the chef du village for taking such great care of us. Awesome team of GOs all around. Natou was super nice too! Loved the boys at sailing especially Eric and William.
Shout out to the chef for his amazing meals.

This was a really nice relaxing vacation. Unfortunately it rained the first couple days, but the staff was so nice that it didn’t really matter. We loved the atmosphere. Although we love family resorts, it was really nice being at an adults only club. Much less noisy. We were able to relax. Everyone was super friendly. Erik the sailboat instructor was amazing! We will be 100% coming back and hopefully he will be there for our lesson. He was super knowledgeable and hung out with us for a bit.

They did a great job. Service at the resort is excellent. Dealing with Club Med for any issue, continues to be a problem. Getting resolution requires lots of follow up.