Cancún Mexico

From the moment we arrived at the Jade Exclusive Collection, we knew we were in for something special. Our stay at Club Med Cancun was nothing short of incredible, thanks to the warm hospitality and outstanding service from the entire GO team and bar staff. Every detail was thoughtfully attended to, and we felt genuinely cared for throughout our visit.

A standout part of our experience was getting to know José Luis, the Jade Exclusive Collection manager. His welcoming presence and attentiveness made us feel like valued guests from day one. We also had the pleasure of spending time with Daniel, one of the Jade GOs who checked us in and continued to look after us throughout our stay. His kindness, professionalism, and friendly demeanor added a personal touch that made our vacation truly memorable.

We’d also love to give a special shoutout to Jesus from the lounge staff, whose warmth and attentiveness made every visit to the lounge a delight. His genuine care and cheerful energy were a highlight of our time at Jade.

The combination of stunning surroundings, impeccable service, and the wonderful people who make Jade feel like home created an unforgettable experience. We’re already dreaming of our next visit!

We had a fabulous time at Club Med in Cancun! The kids especially loved their time at the trampoline with Remy. She was incredibly friendly, patient, and made learning so much fun. Her warm approach and encouragement really stood out and made the experience extra special for our family. Thank you, Remy, for creating such wonderful memories for the kids—we truly appreciate it!

Club Med Cancun - we enjoyed our summer vacation at Club Med. Our trip to Chichen Itza was the highlight of the vacation. We tried all the restaurants and were happy with the variety and excellent service. You have an amazing staff, but would like to congratulate Katie + David from Boutique as they immediately made us feel like we had been there before. Jazmine from the Front Desk was helpful and a pleasure to speak to.
in the future, we would like to visit another village.

We just returned from our second stay at Club Med Cancun and had a great experience!
A special shout-out to Hamza, our favorite bartender – he was always so friendly, full of energy, and truly passionate about his craft. His cocktails were the best and you could see the pride he put into every creation.
Meaghan deserves a huge thank-you – she absolutely elevated our trip and made it so memorable. Her fantastic energy, fun personality, and ability to connect with everyone brought so much life to our days. She’s the kind of person who makes you feel instantly welcomed and makes the whole experience more special.
The resort itself was wonderful again – the food, service, and atmosphere were good. Our kids had a blast playing volleyball on the beach every day and made some great new friends. The teen club instructors were also fantastic and kept the kids engaged and happy.
The only slight disappointment was that last year our teens could enjoy water sports like kayaking on their own, but this year my 15-year-old wasn’t able to since there’s now a new government rule requiring anyone under 16 to be accompanied by an adult on the water.
All in all, another great stay at Club Med Cancun.

Great trips in chichen itza and tulum thanks to our guide Ludo.
Awesome cooking class from Irad.
Nice relaxing experience