Punta Cana Exclusive Space Dominican Republic

Jorge - we had the best golf learning experience! Jorge was knowledgeable, patient and friendly! We visited his sessions three times! A must do at Punta Cana Club Med.

Jorge was amazing teaching us the basics of golf !

Jorge was great! We enjoyed so much to do golf together and we learned a lot. All facilities were very well. We enjoyed to return here for the second time.

Overall the resort was incredible. The amount of activities kept us busy all week and especially loved the sailing and golf lessons given by Jorge. Kids club kept the kids engaged with stories of the circus activities being daily highlights.

Our family has stayed with Club Med six times, and over the years we earned Gold Great Members status.

Then Club Med changed the loyalty program, recalculated the system, and our status was downgraded to Silver.

That is what this is about.

Our kids grew up loving Club Med, we built real relationships with staff members we still keep in touch with, and we always spent extra on activities and experiences because we genuinely enjoyed being there.

The frustrating part is not simply losing a status.

It is realizing that you can spend years being loyal to a company, earn recognition through that loyalty, and then the rules can change and that recognition can disappear.

As a business owner, I believe loyalty and trust should mean something.

The staff at the resorts work hard to create that trust and make people want to return. It is sad to see those relationships undermined by decisions made at the management level.

We already have another Club Med vacation booked, and we will still go and enjoy it with our family.

But on principle, it will be our last.

We truly thought Club Med would be a brand our family would continue discovering around the world for many years. That is what makes this so disappointing.