
Emergency Assist Program
so you can travel with Peace of Mind
By file number or your email adress: manage all your stays, confirm your travel options and projects by logging into your Customer Account.
Sign inNew to Club Med?
Create your accountPlease contact our dedicated Club Med Advisors
011 020 0921
Mondays, Wednesdays, Thursdays, Fridays: 08:30 – 18:00
Tuesdays: 09:30 – 18:00
Saturdays: 09:00 - 13:00
Public Holidays: 09:00 - 13:00
WhatsApp Us
Monday, Wednesday, Thursday & Friday: 09:00 - 17:00
Tuesday: 09:30 - 17:00
Saturdays, Sundays & Public Holidays: Closed
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so you can travel with Peace of Mind
As an addition to our Safe Together mission where we implemented enhanced safety and hygiene measures in our resorts, we are happy to announce that, in partnership with Europ Assistance, we have modified our Emergency Assistance Program to provide Covid-19 medical assistance for all guests traveling to our resorts until 31st December 2022.
What's covered in the event of illness (including COVID disease) includes:
Within the limits established by the contract.
Cost coverage in the event of illness (including COVID disease) includes:
Consequences of global COVID situations in the country where the resort is located, such as:
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