From the moment you book your holiday to the day you arrive, Club Med is with you every step of the way, helping you prepare for your trip with peace of mind. Discover the services not to be missed to fully enjoy the Club Med experience! If you agree to receive our communications, all these services will be sent to you by email.

Travel Insurance

Club Med offers you the possibility to subscribe to the Total Screen insurance. Lack of snow, ski accident, broken equipment... All these unforeseen events are covered by the Total Screen insurance during your winter sports holidays. The Club Med spirit also means protecting you in all circumstances! To subscribe, contact your advisor or visit your local branch.

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Registration for children's clubs

Your children from 4 to 17 years old are automatically enrolled in Mini Club® and Club Med Passworld® as part of the All-Inclusive by Club Med package. Baby Club Med®, from 4 to 23 months, and Petitle Club Med®, from 2 to 4 years, are optional.

We strongly advise you to subscribe to this option at the time of booking in order to secure your places. To subscribe, go to your customer account, in your branch or contact your consultant.

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The "My Club Med" application

Download the My Club Med app to get a taste of what to expect, plan your activities on site and get tips on how to prepare your stay.

Download on APP STORE > and on GOOGLE PLAY >

Access to the Hassle-free arrival online service

Access to the Easy Arrival online service aRental of ski equipment, registration for ski lessons, information about taking care of your children, check-in and check-out information... Our online service Easy Arrival* allows you to prepare your stay in the best possible way so that everything is ready on arrival! Peace of mind and time saving guaranteed.

This service is available :

  • 40 days before your departure for Great Silver, Gold and Platinum Members.
  • 30 days before your departure for Turquoise Great Members.

*Make your arrival easier

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Transport information

If you have booked a stay with transport, you will receive all the documents related to your trip and your transfer. If you have booked a stay without transport, we can organise your transfer to the Resort. Parking spaces* are also available at most of our resorts.

*At an additional cost

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Your Ski holiday in the Alps

Get a taste of what to expect and some valuable tips for your Club Med ski holiday.

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Learn to ski or snowboard at Club Med

Whether you are a novice or an advanced skier, you can not only learn but also improve your skills with instructors from a national ski school.

Discover our ski and snowboarding lessons

Discover all our offers

For a week, a weekend or a short stay during the week, find an all-inclusive Club Med package that suits your needs. Discover our all-inclusive and flexible offers available all year round.

Discover our offers