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Travel with confidence knowing...

Your holiday package is protected with AXAREINFORCED hygiene and safety measures in all ResortsComplimentary Covid-19 medical cover during your stay
The Club Med experience will ALWAYS be there
Stress Free holidays with our pioneering all-inclusive concept

Handy tips and hints

Our advice & recommendations

Must Haves:

• Comprehensive Travel and Medical Insurance covering Covid-19 related issues.

• Copies of Vaccination Cards for kids under 3 years of age booked at our Baby Club©

• Sanitary Pack consisting of: Cloth face masks, Alcohol-based hand sanitizer (at least 60% alcohol), Disinfectant wipes (at least 70% alcohol) for surfaces, Thermometer.

Must Do:

• Check with your airlines and destination whether you need to get tested for Covid-19 before departure as this is a requirement in certain instances.

• Check if self-isolation for 14 days upon arrival at your holiday destination is the law as that will affect your holiday.

Must Note:

• Airports now have restricted access points to ensure screening. Should your temperature be over 38 degrees, secondary screening will be conducted which could further delay you, so arrive on time.

• Our resorts require masks in certain areas. Should you not have one on hand, masks can be bought at our Club Med village shop.

• Certain tourist attractions, sports and amenities at our resorts (Hammam sauna, jacuzzi and reservation room) will not be available due to health guidelines.

• It is mandatory to have PCR tests done before returning to Johannesburg

Safe Together

You can count on us to put in place the necessary measures to offer you a peaceful stay.

Our GM’s Ève and Julien share their experience of recently stayed at our resorts over the European summer. Varied activities, an exceptional natural setting and redesigned entertainment, all set in a safe environment - this is also what awaits you during your next stay.

All Measurements

COVID-19 guarantee included in the package

Club Med has joined forces with Europ Assistance and is offering all GMs a guarantee of medical assistance included in the package, in the event of illness linked to COVID-19.

• All of your healthcare costs abroad will be covered, including repatriation.

• In the event of hospitalization, in addition to your health costs, additional services will be covered such as the accommodation costs of your accompanying persons.

• In the event of confinement linked to the disease, the costs of extension to the Resort are covered

• If you miss your planned return flight, the assistance centre will take care of and organize a new return flight according to the requirements established by the medical team.

Valid for departures until December 31st, 2022. Within the limits of the guarantees of the contract. The consequences of global COVID situations in the country where the Resort is located are not covered by the guarantee, such as: border closures (by region / by city / airport closure / flight cancellation / closure of the Resort…), interruption of stay (following the declaration of a state of health emergency) and quarantine (at destination, without being sick).

Find out more

Please note these regulations are subject to change and independent of Club Med. Please consult the respective government websites for the latest information.

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